A trained and caring human connection

Rhode Island 2-1-1 is a free, confidential service that provides information and referrals. We help by connecting you with agencies and trained specialists who offer support and answers at every level.

Whether you’re looking for help with tax preparation, childcare, or prevention programs—or need help with food, housing, or medical costs, 2-1-1 specialists are here to talk or chat live, every day of the year, even in a snowstorm.

The call is free and available in multiple languages. When in doubt, reach out. With access to a vast network of human services, there’s no better place to start.

You can call 2-1-1 directly, use online chat, text, or use this website for a web search.

2-1-1 also provides walk-in services at our office in the Olneyville neighborhood, at 50 Valley Street, Providence.

Call 2-1-1 now and we’ll connect you to a call specialist.

TDD/TTY: 519-0374
Out-of-state callers: 1-800-367-2700

For police, fire, or medical emergencies: Call 9-1-1.

To get help through text messaging, text your zip code to 898211. Text services are available Monday through Friday, 8:30 a.m. to 4:30 p.m. When texting, standard message and data rates may apply. Text STOP to opt-out. For end-user privacy and terms and conditions of texting with 898211, go to: http://www.preventionpaystext.com/policies

Helping people get results

  • United Way 2-1-1 in Rhode Island handles 200,000 requests for help each year, connecting our neighbors to basic needs and beyond.

See more of our results

A team that truly cares

It’s hard to find a more passionate group than our trained 2-1-1 staff and specialists. Get to know the people who are working to change lives. Meet our staff.

Bringing 2-1-1 to you

More than just a service, 2-1-1 is on the move, making stops to share resources in your community. Track down the Outreach RV—meet us in a neighborhood near you. Check out our upcoming outreach RV events below.